Privacy Policy

Hollybank (Equine) Limited is the data controller for personal data collected through this store. Contact us at socials@hollybank.je with any privacy question or request.

When you place an order we collect your name, email, phone (optional), delivery address and parish, and your order details. Payment is handled by our payment provider, we receive confirmation of payment but not your full card number.

We may also collect basic technical data needed to run the site (for example to keep your basket).

We use your data to process and deliver your order, to contact you about it, to keep records required by law (such as accounting), and, only where you have asked to hear from us, to send you occasional updates. You can unsubscribe at any time.

We share data only with providers that help us run the shop (for example our hosting, database and payment providers), and where required by law. We do not sell your personal data.

We keep order records for as long as needed for the order and to meet legal obligations. Under the Data Protection (Jersey) Law you may ask us to access, correct or delete your data, or to stop marketing to you. Contact socials@hollybank.je.

We use only the storage strictly necessary to run the site (such as remembering your basket). If we later add analytics or marketing cookies, we will ask for your consent first.